Privacy Policy

1. Introduction

We take the protection of your personal data very seriously. This privacy policy explains how we collect, use, and protect your personal information when you use our website hallopsychologe.eu.

2. Controller

The controller responsible for data processing on this website is:

3. Data We Collect

3.1 Information you provide

• Contact forms: Name, email address, phone number (optional), and message content when you contact us
• Newsletter subscription: First name and email address
• Appointment booking: Contact details and information about your inquiry

3.2 Automatically collected information

• Server logs: IP address (anonymized), browser type, referring pages, date/time of access
• Analytics: We use Plausible Analytics, a privacy-friendly analytics service that does not use cookies and does not collect personal data

4. How We Use Your Data

We use your personal data for the following purposes:

• To respond to your inquiries and provide our services
• To send you our newsletter (only with your explicit consent)
• To improve our website and services
• To comply with legal obligations

5. Legal Basis for Processing

We process your personal data based on:

• Consent (Art. 6(1)(a) GDPR): For newsletter subscriptions and optional marketing communications
• Contract performance (Art. 6(1)(b) GDPR): To provide our counseling services
• Legitimate interests (Art. 6(1)(f) GDPR): For website security and improvement

6. Cookies

Our website uses a cookie consent banner that allows you to choose your preferences:

• Necessary cookies: Essential for website functionality (stored in localStorage)
• Analytics: Only loaded if you accept all cookies (Plausible Analytics - cookie-free)

You can change your cookie preferences at any time by clearing your browser's localStorage.

7. Data Sharing

We do not sell your personal data. We may share your data with:

• Service providers: Hosting providers (Cloudflare), email services (for newsletter delivery)
• Legal requirements: When required by law or to protect our rights

8. Data Retention

We retain your personal data only as long as necessary:

• Contact inquiries: Until your inquiry is resolved, then deleted within 6 months
• Newsletter subscribers: Until you unsubscribe
• Client records: As required by professional and legal obligations

9. Your Rights

Under GDPR, you have the following rights:

To exercise these rights, contact us at pfoertner.p@hallopsychologe.eu.

10. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

• HTTPS encryption for all data transmission
• Secure hosting with Cloudflare
• Regular security updates
• Access controls and authentication

11. Professional Confidentiality

As a psychologist, I am bound by professional confidentiality obligations. All information shared during counseling sessions is strictly confidential and protected by professional ethical standards in addition to data protection laws.

12. Contact & Complaints

For questions about this privacy policy or to exercise your rights, contact us at:

You also have the right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated.